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Social Media for Ecommerce	
  
Dawn Raquel Jensen
Virtual Options Coaching & Training
Social Media for Ecommerce	
  
Dawn Raquel Jensen
Social Media Speaker
Digital Marketing Coach
Social Business Trainer
 	
  
q Slidedeck
q Q & A
q Additional support	
  
Email: dawn@virtualoptions.net
www.virtualoptions.net
Overall Objectives
•  Learn what Social Media channels work for
you, your business, and brand
•  Understand how to utilize social media
•  Enhance your digital marketing and social
media savvy
•  Create actionable steps to move forward
•  Understanding
www.virtualoptions.net
Social Media Rules of
Thumb
•  It’s got a work with the way you do
business
•  Go where your clients reside online
•  Know your 30,000 foot view
•  Be aware of your competition
•  Get clear on who you are for the people
you serve
www.virtualoptions.net
Fish Where the Fish Are
www.virtualoptions.net
Top 20
Social
Platforms
www.virtualoptions.net
www.virtualoptions.net
www.virtualoptions.net
Your Social Business Landscape
Digital Embassy & Outpost: Overview
Visibility
Start Small
• Top Social Networks
• Honed By Industry
• Shaped by market
Credibility
Build
Deliberately
• Content
• Tools & Tech
• Automatic system
Tribe Builder
Be Consistent
• Posts
• Status
• Engagement
• Timing
www.virtualop-ons.net	
  |	
  ©2016	
  	
  Virtual	
  Op-ons	
  Coaching	
  &	
  Training	
  |	
  dawn@virtualop-ons.net	
  
Social Business Platforms:
Decide What to Focus On & Why
www.virtualoptions.net
Website	
  
	
  Blog	
  	
  
Site	
  
Facebook	
  
	
  
	
  	
  
LinkedIn	
  
	
  
	
  
Pinterest	
  
Slideshare	
  
	
  
	
  
Twi:er	
  
YouTube	
  
	
  
	
  
Yelp	
  
Foursquare	
  
Instagram	
  
	
  	
  
Google+	
  
The 3-Step Social Business Process™
Audit	
  
Presence	
  
Discover	
   Blueprint	
  
Path	
  
Strategy	
  
Post	
  
PlaGorm	
  
Manage	
  
www.virtualop-ons.net	
  |	
  ©2016	
  	
  Virtual	
  Op-ons	
  Coaching	
  &	
  Training	
  |	
  dawn@virtualop-ons.net	
  
Digital Embassy & Outposts: Overview
Visibility
Start Small
• Audit Your Business
• Secure Your Name
• Establish a Presence
Credibility
Build
Deliberately
• Build Digital
Blueprint
• Optimize Profiles
• Create a Strategy
Authority	
  
Be Consistent
• Content
• Tools/Automate
• Publish
www.virtualop-ons.net	
  |	
  ©2015	
  	
  Virtual	
  Op-ons	
  Coaching	
  &	
  Training	
  |	
  dawn@virtualop-ons.net	
  
What’s Your Starting Position?
Visibility
Start Small
• Top Social Networks
Credibility
Build
Deliberately
• Content
• Tools
• System
Tribe Builder
Be Consistent
• Posts
• Updates
• Engagement
www.virtualop-ons.net	
  |	
  ©2015	
  	
  Virtual	
  Op-ons	
  Coaching	
  &	
  Training	
  |	
  dawn@virtualop-ons.net	
  
Digital Embassy & Outposts: Overview
www.virtualoptions.net
Visibility
Start Small
• Establishing a
Presence
Credibility
Build
Deliberately
• Creating a Path
Tribe Builder
Be Consistent
• Providing the
Platform
Research	
  First	
  
o SocialMention.com
o Whostalkin.com
o Social-
Searcher.com
Find out what’s been
posted and being said
about you, your
clients, your business
and brands
Research first: “Real-time” Data
The Litmus Test
SocialMention.com
www.virtualoptions.net
Research first: Real-time Data
Whostalkin.com
www.virtualoptions.net
Research first: Real-time Data
Social-searcher.com
www.virtualoptions.net
Research first: Litmus Test
Alerts.google.com
Alternative:
talkwalker.com/alerts
•  Your Business
•  Competition
•  Industry News
•  Influencer & icons
•  Trends
•  News & Noteworthy
www.virtualoptions.net
ESTABLISHING AN ONLINE PRESENCE
Data Collected
Now We Have A Baseline
www.virtualoptions.net
Establish or Enhance
Yourself & Your
Company Presence
Social media can help you create a stronger
online presence, so old news doesn’t turn up
at the top of search results.
Resources:
www.Moz.com/local
www.BrandYourself.com
www.virtualoptions.net
Check & Secure It – Can Pay to Play
Note: “Naming
Conventions”
www.Knowem.com
www.virtualoptions.net
Building Out Embassies & Outposts
www.Namechk.com
www.virtualoptions.net
PERSONAL BUSINESS BRANDING
Building Authority
www.virtualoptions.net
www.virtualoptions.net
Research first: Litmus Test:
Twitter Alert Tools:
•  twilert.com
www.virtualoptions.net
Digital Embassy & Outpost: Overview
www.virtualoptions.net
Visibility
Start Small
• Top Social Networks
• Honed By Industry
• Shaped by market
Credibility
Build
Deliberately
Tribe Builder
Be Consistent
Reputation - Reviews
•  Do you have them?
•  Are they shared on your Social Media?
•  Are you re-purposing across platforms?
www.virtualoptions.net
Marketing Land reports that 90% of respondents
state that positive online reviews influence their
purchasing decisions.
Know Your HashTags
•  Increase exposure
•  Organizing content
•  Setting it distinctly apart
•  Use it concise and consistently based on
platform Twitter, Instagram
www.virtualoptions.net
What Are Your
Digital Embassies & Outposts?
www.virtualoptions.net
Social Business Platforms:
Decide What to Focus On & Why
www.virtualoptions.net
Website	
  
	
  Blog	
  	
  
Site	
  
Facebook	
  
	
  
	
  	
  
LinkedIn	
  
	
  
	
  
Pinterest	
  
Slideshare	
  
	
  
	
  
Twi:er	
  
YouTube	
  
	
  
	
  
Yelp	
  
Foursquare	
  
Instagram	
  
	
  	
  
Google+	
  
Digital
Embassies
&
Outposts
www.virtualoptions.net
Quick Statistics
The most popular social media sites for distributing B2B
content are:
o LinkedIn (83% of B2B marketers)
o Twitter (80%)
o Facebook (80%)
o 61% use YouTube,
o 39% are on Google+
o 26% utilize Pinterest
o 23% share content on SlideShare.
(MarketingProfs)
LinkedIn Company Profile
h:p://www.linkedin.com/companies	
  
q Connected
q Shareable
q Timely
q Employee-driven
LinkedIn Showcase Pages
FACEBOOK
•  Keep things positive 
•  Be informative 
•  Provide links 
•  Include images
•  Mobile friendly 
•  Engage with users 
•  Be available 
https://www.facebook.com/pages
www.virtualoptions.net
www.virtualoptions.net
Virtual Options Page
http://www.fb.me/virtualoptions
•  Community Connection
•  Company Culture
•  Share as Page
•  Like as Page
	
  
	
  
www.virtualoptions.net
Digital Embassy & Outpost: Overview
www.virtualoptions.net
Visibility
Start Small
Credibility
Build
Deliberately
• Content Curated
• Dedicated Tools &
Tech
• Automatic system
Tribe Builder
Be Consistent
Social Outreach: YouTube
•  Information
•  How-to
•  Product Review
•  Product Testing
•  Comparisons
•  Education
•  Testimonials
www.virtualoptions.net
YouTube
•  Newsworthy
•  Informative
•  Current
•  Relevant
•  Integrated
www.virtualoptions.net
TWITTER
•  Call-to-action
•  Punctuation
•  Shorten URLs 
•  Format 
•  Mentions 
•  RT: Retweet
•  Add an image 
https://business.twitter.com
www.virtualoptions.net
Instant Access & Replay:
The NBA on Twitter
•  Customer Service
•  Internal
Communications
•  Direct to Client
www.virtualoptions.net
www.virtualoptions.net
PINTEREST
•  No human faces
•  Little background 
•  Multiple colors
•  Light and color
•  Portrait style
www.virtualoptions.net
Brand Extension & Permanency: Pinterest
•  Products
•  Departments/Divisions
•  Service
•  Divisions
•  Offering
•  Jobs
•  Press Releases
•  Company
•  Team
•  Portfolio
www.virtualoptions.net
GOOGLE+
•  Tag brands and people 
•  Trending topics
•  Use hashtags
•  Use images 
•  Interact with commenters
•  Find communities 
http://business.google.com
www.virtualoptions.net
www.virtualoptions.net
INSTAGRAM
•  Editing 
•  Rule of thirds
•  Captions 
•  Use hashtags
•  Reply 
www.virtualoptions.net
Instagram
•  Company Culture
•  Service Calls
•  Product Showcase
•  Client-Centered
•  Customer-Created
www.virtualoptions.net
VINE
•  Hashtags
•  Infinite loop
•  Find your style
•  Be wise
•  Background noise
www.virtualoptions.net
Lowe’s Brand on Vine:
6 Second How-tos
www.virtualoptions.net
Link:	
  
h:ps://vine.co/
Lowes	
  
	
  
	
  
#LowesFixinSix	
  	
  
"Stripped	
  Screw”	
  	
  
Digital Embassy & Outpost: Overview
www.virtualoptions.net
Visibility
Start Small
Credibility
Build
Deliberately
Tribe Builder
Be Consistent
• Blogs
• Posts
• Engagement
• Timing
Building Social
Business Capital
Become the trusted
advisor in your niche
Educate ★ Inform
Inspire ★ Entertain
★ Empower ★

www.virtualoptions.net
Posting Tips
Be Strategic, not just experiment
Post with Purpose (Inform, Educate, Entertain)
Post like a friend, not like a brand
Use good content to drive conversation
www.virtualoptions.net
Myth:“If I build it, they will come.”
www.virtualoptions.net
Develop	
  an	
  engagement	
  
	
  strategy	
  to	
  a:ract	
  fans	
  
Timing
Blog post:  11am
YouTube: 1pm – 3pm
Facebook:  1pm – 4pm
Twitter:  1pm – 3pm
Pinterest:  2pm – 4pm,
8pm – 1am
Google+:  9am – 11am
LinkedIn:  7am – 9am,
5pm – 6pm
Tumblr:  10pm
www.virtualoptions.net
SOCIAL MEDIA
AGGREGATORS
CONNECTING IT ALL TOGETHER
62	
  
Work Smarter: Plan, then Time it
• Have a Editorial or Social Media
content calendar to plan your posts
• SAVE Time your posts using programs
like
q  Hootsuite.com
q  Tweetdeck.com
q  Bufferapp.com
q  Postplanner.com
q  Slacksocial.com
www.virtualoptions.net
Building Social
Business Capital
Become the trusted
advisor in your niche
Educate ★ Inform
Inspire ★ Entertain
★ Empower ★

www.virtualoptions.net
Digital Prominence = Great Content
Curated Content
•  Blogs
•  News / Newsfeeds
•  Websites
•  Videos
•  Podcasts
•  Pins
•  Posts
•  Tweets
Created Content
•  Blog Posts
•  Podcasts
•  Videos
•  Infographics
•  Quotes
•  White Papers
•  Reports
www.virtualoptions.net
www.virtualoptions.net
Extending Reach:
Build Social Trust Factor
q Blog, blog commenting
q Answer Quora questions
q Publish - Use LinkedIn Publisher
q Participate in groups or start
one of your own
q Repurpose information into
video, podcasts, or blogs
www.virtualoptions.net
Establish Social Authority
q Consistent Blog Posts
q Guest Post
q Creating Content
Calendar
q Repurpose/Syndicate
Content Across Platforms
www.virtualoptions.net
Digital Relevance:
Extending Social Impact & Reach
Phased In Digital Platforms
q Slideshare
q Quora** - Showcase Industry & Business
Intellect
q Stumbleupon – Vote
q Reddit – Crowdsource Popular or Trending
Topics
www.virtualoptions.net
 	
  
q Questions??
Email: dawn@virtualoptions.net
Direct: 407-230-9042
www.virtualoptions.net
Social Business Platforms:
Decide What to Focus On & Why
www.virtualoptions.net
Website	
  
	
  Blog	
  	
  
Site	
  
Facebook	
  
	
  
	
  	
  
LinkedIn	
  
	
  
	
  
Pinterest	
  
Slideshare	
  
	
  
	
  
Twi:er	
  
YouTube	
  
	
  
	
  
Yelp	
  
Foursquare	
  
Instagram	
  
	
  	
  
Google+	
  
www.dawnraqueljensen.com	
  |	
  ©	
  Virtual	
  Op-ons	
  Coaching	
  &	
  Training	
  2015	
  |	
  dawn@virtualop-ons.net	
  
Digital Embassy & Outpost: Overview
www.virtualoptions.net
Visibility
Start Small
• Top Social Networks
• Honed By Industry
• Shaped by market
Credibility
Build
Deliberately
• Content Curated
• Dedicated Tools &
Tech
• Automatic system
Tribe Builder
Be Consistent
• Blogs
• Posts
• Engagement
• Timing
Need more support?
Get more clients
Create greater impact
Make more money through your presence
Access the e-book, templates, resources,
and more!
Check out:
www.DawnShowMeHow.com
Sign-up to get started!
www.virtualoptions.net
Thanks For Listening
&	
  Attending	
  
Have questions,
email me:
Dawn: dawn@virtualoptions.net
OR JUST ASK ME NOW!	
  
http://virtualoptions.net

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Social media for E-commerce

  • 1. Social Media for Ecommerce   Dawn Raquel Jensen Virtual Options Coaching & Training Social Media for Ecommerce  
  • 2. Dawn Raquel Jensen Social Media Speaker Digital Marketing Coach Social Business Trainer
  • 3.     q Slidedeck q Q & A q Additional support   Email: dawn@virtualoptions.net www.virtualoptions.net
  • 4. Overall Objectives •  Learn what Social Media channels work for you, your business, and brand •  Understand how to utilize social media •  Enhance your digital marketing and social media savvy •  Create actionable steps to move forward •  Understanding www.virtualoptions.net
  • 5. Social Media Rules of Thumb •  It’s got a work with the way you do business •  Go where your clients reside online •  Know your 30,000 foot view •  Be aware of your competition •  Get clear on who you are for the people you serve www.virtualoptions.net
  • 6. Fish Where the Fish Are www.virtualoptions.net
  • 10. Your Social Business Landscape
  • 11. Digital Embassy & Outpost: Overview Visibility Start Small • Top Social Networks • Honed By Industry • Shaped by market Credibility Build Deliberately • Content • Tools & Tech • Automatic system Tribe Builder Be Consistent • Posts • Status • Engagement • Timing www.virtualop-ons.net  |  ©2016    Virtual  Op-ons  Coaching  &  Training  |  dawn@virtualop-ons.net  
  • 12. Social Business Platforms: Decide What to Focus On & Why www.virtualoptions.net Website    Blog     Site   Facebook         LinkedIn       Pinterest   Slideshare       Twi:er   YouTube       Yelp   Foursquare   Instagram       Google+  
  • 13. The 3-Step Social Business Process™ Audit   Presence   Discover   Blueprint   Path   Strategy   Post   PlaGorm   Manage   www.virtualop-ons.net  |  ©2016    Virtual  Op-ons  Coaching  &  Training  |  dawn@virtualop-ons.net  
  • 14. Digital Embassy & Outposts: Overview Visibility Start Small • Audit Your Business • Secure Your Name • Establish a Presence Credibility Build Deliberately • Build Digital Blueprint • Optimize Profiles • Create a Strategy Authority   Be Consistent • Content • Tools/Automate • Publish www.virtualop-ons.net  |  ©2015    Virtual  Op-ons  Coaching  &  Training  |  dawn@virtualop-ons.net  
  • 15. What’s Your Starting Position? Visibility Start Small • Top Social Networks Credibility Build Deliberately • Content • Tools • System Tribe Builder Be Consistent • Posts • Updates • Engagement www.virtualop-ons.net  |  ©2015    Virtual  Op-ons  Coaching  &  Training  |  dawn@virtualop-ons.net  
  • 16. Digital Embassy & Outposts: Overview www.virtualoptions.net Visibility Start Small • Establishing a Presence Credibility Build Deliberately • Creating a Path Tribe Builder Be Consistent • Providing the Platform
  • 17. Research  First   o SocialMention.com o Whostalkin.com o Social- Searcher.com Find out what’s been posted and being said about you, your clients, your business and brands
  • 18. Research first: “Real-time” Data The Litmus Test SocialMention.com www.virtualoptions.net
  • 19. Research first: Real-time Data Whostalkin.com www.virtualoptions.net
  • 20. Research first: Real-time Data Social-searcher.com www.virtualoptions.net
  • 21. Research first: Litmus Test Alerts.google.com Alternative: talkwalker.com/alerts •  Your Business •  Competition •  Industry News •  Influencer & icons •  Trends •  News & Noteworthy www.virtualoptions.net
  • 22. ESTABLISHING AN ONLINE PRESENCE Data Collected Now We Have A Baseline www.virtualoptions.net
  • 23. Establish or Enhance Yourself & Your Company Presence Social media can help you create a stronger online presence, so old news doesn’t turn up at the top of search results. Resources: www.Moz.com/local www.BrandYourself.com www.virtualoptions.net
  • 24. Check & Secure It – Can Pay to Play Note: “Naming Conventions” www.Knowem.com www.virtualoptions.net
  • 25. Building Out Embassies & Outposts www.Namechk.com www.virtualoptions.net
  • 26. PERSONAL BUSINESS BRANDING Building Authority www.virtualoptions.net
  • 28. Research first: Litmus Test: Twitter Alert Tools: •  twilert.com www.virtualoptions.net
  • 29. Digital Embassy & Outpost: Overview www.virtualoptions.net Visibility Start Small • Top Social Networks • Honed By Industry • Shaped by market Credibility Build Deliberately Tribe Builder Be Consistent
  • 30. Reputation - Reviews •  Do you have them? •  Are they shared on your Social Media? •  Are you re-purposing across platforms? www.virtualoptions.net Marketing Land reports that 90% of respondents state that positive online reviews influence their purchasing decisions.
  • 31. Know Your HashTags •  Increase exposure •  Organizing content •  Setting it distinctly apart •  Use it concise and consistently based on platform Twitter, Instagram www.virtualoptions.net
  • 32. What Are Your Digital Embassies & Outposts? www.virtualoptions.net
  • 33. Social Business Platforms: Decide What to Focus On & Why www.virtualoptions.net Website    Blog     Site   Facebook         LinkedIn       Pinterest   Slideshare       Twi:er   YouTube       Yelp   Foursquare   Instagram       Google+  
  • 35. Quick Statistics The most popular social media sites for distributing B2B content are: o LinkedIn (83% of B2B marketers) o Twitter (80%) o Facebook (80%) o 61% use YouTube, o 39% are on Google+ o 26% utilize Pinterest o 23% share content on SlideShare. (MarketingProfs)
  • 36. LinkedIn Company Profile h:p://www.linkedin.com/companies   q Connected q Shareable q Timely q Employee-driven
  • 38. FACEBOOK •  Keep things positive  •  Be informative  •  Provide links  •  Include images •  Mobile friendly  •  Engage with users  •  Be available  https://www.facebook.com/pages www.virtualoptions.net
  • 40. Virtual Options Page http://www.fb.me/virtualoptions •  Community Connection •  Company Culture •  Share as Page •  Like as Page    
  • 42. Digital Embassy & Outpost: Overview www.virtualoptions.net Visibility Start Small Credibility Build Deliberately • Content Curated • Dedicated Tools & Tech • Automatic system Tribe Builder Be Consistent
  • 43. Social Outreach: YouTube •  Information •  How-to •  Product Review •  Product Testing •  Comparisons •  Education •  Testimonials www.virtualoptions.net
  • 44. YouTube •  Newsworthy •  Informative •  Current •  Relevant •  Integrated www.virtualoptions.net
  • 45. TWITTER •  Call-to-action •  Punctuation •  Shorten URLs  •  Format  •  Mentions  •  RT: Retweet •  Add an image  https://business.twitter.com www.virtualoptions.net
  • 46. Instant Access & Replay: The NBA on Twitter •  Customer Service •  Internal Communications •  Direct to Client www.virtualoptions.net
  • 48. PINTEREST •  No human faces •  Little background  •  Multiple colors •  Light and color •  Portrait style www.virtualoptions.net
  • 49. Brand Extension & Permanency: Pinterest •  Products •  Departments/Divisions •  Service •  Divisions •  Offering •  Jobs •  Press Releases •  Company •  Team •  Portfolio www.virtualoptions.net
  • 50. GOOGLE+ •  Tag brands and people  •  Trending topics •  Use hashtags •  Use images  •  Interact with commenters •  Find communities  http://business.google.com www.virtualoptions.net
  • 52. INSTAGRAM •  Editing  •  Rule of thirds •  Captions  •  Use hashtags •  Reply  www.virtualoptions.net
  • 53. Instagram •  Company Culture •  Service Calls •  Product Showcase •  Client-Centered •  Customer-Created www.virtualoptions.net
  • 54. VINE •  Hashtags •  Infinite loop •  Find your style •  Be wise •  Background noise www.virtualoptions.net
  • 55. Lowe’s Brand on Vine: 6 Second How-tos www.virtualoptions.net Link:   h:ps://vine.co/ Lowes       #LowesFixinSix     "Stripped  Screw”    
  • 56. Digital Embassy & Outpost: Overview www.virtualoptions.net Visibility Start Small Credibility Build Deliberately Tribe Builder Be Consistent • Blogs • Posts • Engagement • Timing
  • 57. Building Social Business Capital Become the trusted advisor in your niche Educate ★ Inform Inspire ★ Entertain ★ Empower ★ www.virtualoptions.net
  • 58. Posting Tips Be Strategic, not just experiment Post with Purpose (Inform, Educate, Entertain) Post like a friend, not like a brand Use good content to drive conversation
  • 60. Myth:“If I build it, they will come.” www.virtualoptions.net Develop  an  engagement    strategy  to  a:ract  fans  
  • 61. Timing Blog post:  11am YouTube: 1pm – 3pm Facebook:  1pm – 4pm Twitter:  1pm – 3pm Pinterest:  2pm – 4pm, 8pm – 1am Google+:  9am – 11am LinkedIn:  7am – 9am, 5pm – 6pm Tumblr:  10pm www.virtualoptions.net
  • 63. Work Smarter: Plan, then Time it • Have a Editorial or Social Media content calendar to plan your posts • SAVE Time your posts using programs like q  Hootsuite.com q  Tweetdeck.com q  Bufferapp.com q  Postplanner.com q  Slacksocial.com www.virtualoptions.net
  • 64. Building Social Business Capital Become the trusted advisor in your niche Educate ★ Inform Inspire ★ Entertain ★ Empower ★ www.virtualoptions.net
  • 65. Digital Prominence = Great Content Curated Content •  Blogs •  News / Newsfeeds •  Websites •  Videos •  Podcasts •  Pins •  Posts •  Tweets Created Content •  Blog Posts •  Podcasts •  Videos •  Infographics •  Quotes •  White Papers •  Reports www.virtualoptions.net
  • 67. Extending Reach: Build Social Trust Factor q Blog, blog commenting q Answer Quora questions q Publish - Use LinkedIn Publisher q Participate in groups or start one of your own q Repurpose information into video, podcasts, or blogs www.virtualoptions.net
  • 68. Establish Social Authority q Consistent Blog Posts q Guest Post q Creating Content Calendar q Repurpose/Syndicate Content Across Platforms www.virtualoptions.net
  • 69. Digital Relevance: Extending Social Impact & Reach Phased In Digital Platforms q Slideshare q Quora** - Showcase Industry & Business Intellect q Stumbleupon – Vote q Reddit – Crowdsource Popular or Trending Topics www.virtualoptions.net
  • 71. Social Business Platforms: Decide What to Focus On & Why www.virtualoptions.net Website    Blog     Site   Facebook         LinkedIn       Pinterest   Slideshare       Twi:er   YouTube       Yelp   Foursquare   Instagram       Google+   www.dawnraqueljensen.com  |  ©  Virtual  Op-ons  Coaching  &  Training  2015  |  dawn@virtualop-ons.net  
  • 72. Digital Embassy & Outpost: Overview www.virtualoptions.net Visibility Start Small • Top Social Networks • Honed By Industry • Shaped by market Credibility Build Deliberately • Content Curated • Dedicated Tools & Tech • Automatic system Tribe Builder Be Consistent • Blogs • Posts • Engagement • Timing
  • 73. Need more support? Get more clients Create greater impact Make more money through your presence Access the e-book, templates, resources, and more! Check out: www.DawnShowMeHow.com Sign-up to get started! www.virtualoptions.net
  • 74. Thanks For Listening &  Attending   Have questions, email me: Dawn: dawn@virtualoptions.net OR JUST ASK ME NOW!