Making Problems Visual

I was at a company recently that used the "word clouds" app to make problems visual. The more times a problem occurs, the larger the font gets in the picture. They use this to highlight the most frequent issues happening in the process. The picture is changed on a monthly basis to keep issues fresh in the technicians' minds. I walked by and it caught my eye. The app is free, thought I'd share. You may want to try it to invigorate problem-solving initiatives in your processes.