Few problems in business are truly solved simply by throwing more money and resources at them. Certainly, having the people, tools and supplies to get the work done well is a business requirement, and many organizations take a “building out” approach to addressing growing workloads and customer demand. On the other hand, there are business owners who recognize that things can always be accomplished better and more efficiently, and that improvements in these areas can make the difference between ending up with an overburdened organization with more mass than agility, or a lean organization with the ability to sustain itself while continuously adjusting to meet changing internal and external challenges.

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Written by HeatherStone
3970 days ago

Hi Joanie,

You wrote:

"At issue is the understanding that proven, structured and repeatable processes help to improve efficiency, yet changing conditions often require changes to these processes."

This is precisely why it is so difficult to create an agile company. The balance between these two ideas is, of course, key. Companies like Google and Apple would not be where they are today, if they had not learned some of this trick. For smaller businesses, the situation can be both easier and harder. Less entrenched bureaucracy to resist change, but (sometimes) fewer reserves to survive transition.



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