News story

Scam warning for DVLA customers

DVLA warns the public of scams asking you to provide your personal details and confirm credit card details.

From:
Driver and Vehicle Licensing Agency
Published
15 June 2016

This news article was withdrawn on

This news article has been withdrawn because the guidance it includes is out of date. Read our latest advice on protecting yourself from scam messages claiming to be from DVLA on our homepage.

Blurred image of computer with the words 'Beware of scam messages' in white

We’re aware that some members of the public are receiving emails, texts and telephone calls claiming to be from DVLA. Links to a website mocked up to look like a DVLA online service are sometimes included in the message.

We don’t send emails or text messages with links to websites asking you to confirm your personal details or payment information. We strongly advise anyone who receives such a request not to open the link and delete the item.

The government, led by Cabinet Office’s Government Digital Service (GDS), will continue to investigate reports of organisations which may be actively misleading users about their services or acting illegally, taking swift action when necessary. By using the online driving licence or vehicle tax transactions on GOV.UK you can be sure that you are dealing directly with DVLA.

You can find the online driving licence and vehicle tax services in the driving licence and vehicle tax sections of GOV.UK.

Find out how to report internet scams and phishing.

Published 15 June 2016